Quality Policy

I2QS Committed to Excellence

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Quality Policy

The Quality Policy of I2QS is declared through the Quality Management System, according to the international standard EN ISO 9001:2015.

Recognizing its leading position as a company, providing professional and standardized services for the planning, design and development of telecommunications infrastructure and electronic communications networks, I2QS adopts the vision of:

establishment of its position in the Greek market
development in the foreign market,
continuous improvement of its performance and internal operation, and
provision of efficient, sustainable, and innovative integrated electronic communications infrastructure solutions,

as the fundamental objectives of the Quality Management System.
The company Management taking into account the requirements of its customers, partners and other stakeholders, the current legislation, the modern expertise, the technological developments, the quality control capabilities, the market and competition conditions and all other related factors with the business position of the company in the Greek market, is committed to:

provide all the necessary means and resources for the continuous and smooth operation of the Quality Management System and the continuous improvement of its performance,
evaluate the performance and efficiency of the Quality Management System through the establishment and monitoring of key performance indicators (KPIs) of its business processes
establish and control the implementation process
review the quality objectives and goals and the plans to achieve them.

Quality objectives and goals of I2QS are supported by:

the implementation of a risk assessment plan and the utilization of improvement opportunities,
the employment of appropriate, competent, and well-trained staff,
the ensurance of proper infrastructure, friendly working environment, modern equipment, comfortable and safe means of transport and vehicles,
the choise of reliable suppliers and partners
the planning, control and implementation of a high-level design and inspection services for the installation of scientifically competent electronic communications infrastructure,
the provision of high level commercial and customer support services during the implementation and after the completion of a project,
the consistency and reliability completing customer requirements.
the recording and reduction of any failures aiming to continuously improve the quality of the provided services and the attainment of the desired quality objectives,
the constant effort to standardize its services in a way that promotes and ensures, perfect solutions for high-quality electronic communications infrastructure, friendly customers services and development of harmonious cooperation bonds with its customers and partners.

The Management of the company is committed to ensure that the Quality Policy is:

known and understood by all its staff members through, posted signs in appropriate places of the workplace, appropriate information, and training,
known to customers, suppliers-partners of the company and other stakeholders,
reviewed in terms of its continuous suitability.

Finally, the company Management is explicitly committed to comply with the Laws and Regulations related to its operation and the provided services.

EN ISO 9001-2015 No: 0117100064626